1. There's a manufacturing defect.

2.  Incorrect items are shipped.

3. Heavy damage in the transit of product.

Please note that we would require a proper unboxing video with clear focus on the unbroken seal with your complaint as a proof, also please inform us at info@marscosmetics.in within 48 hours of delivery of the product. If the defect or damage or incorrect product received has not been communicated to us within 48 hours of receipt of the product(s), We shall not be held responsible for failure to provide a refund or replacement of the product.

For any other Return/Replacement related queries you can contact us at info@marscosmetics.in